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Moving forward the attached communication matrix will be mandatory to follow. For all concerns brought up by parents, player, or coaches any contact to SMHA prior to following these steps will be turned away to ensure the protocol is adhered to. You will be directed to start with your coaches, managers or team officials as step one. If you feel you need to expedite the process then at the very least contact your age group coordinators or myself. 
Zone Commissioner
Zone Assistant Commissioner
U18 Coordinator
U15 Coordinator
U13 Coordinator
U11 Coordinator
U9 Coordinator
U7 Coordinator
We all need to do our best to follow this process to ensure our system works the best it can. 
Craig Skaros
Zone Commissioner
Zone D Renegades